Cisco third-party maintenance, 40 to 70 percent below Smart Net Total Care.
Post-warranty break-fix for Cisco servers, network. In-house L3+ engineers on every ticket, a 4-hour on-site SLA, spares near your site, and coverage 3 to 5+ years past the Cisco end of service life date. Independent. Not affiliated with Cisco.
- 40 to 70%
- Below the Smart Net Total Care renewal
- 1 hr
- Remote response, 24/7/365
- 4 hr
- On-site SLA
- 3 to 5+ yrs
- Coverage past Cisco EOSL
What we cover
Cisco platforms on contract today.
A sample, not the full list. If your model is not here, send it. We price it the same day.
- Servers
- UCS C220 and C240 M3 through M6, B200 blades, 6200, 6300 and 6400 fabric interconnects
- Network
- Catalyst 2960, 3650, 3850, 4500, 6500, 9200, 9300, 9400, 9500, Nexus 2000, 3000, 5000, 7000, 9000, ISR 2900, 3900, 4000, ASR 1000, ASA 5500-X
What you get
The same break-fix. A different invoice.
- Parts for your Cisco models stocked near your site, confirmed in writing before day one
- L3+ engineer on the first call. No tier-one script
- One contract across every vendor you run, co-termed to one date
- Month-to-month available. No auto-renew
- Ticket and parts history exportable for audit
When to stay with Cisco
We tell you before you ask.
- Devices where you need ongoing IOS, IOS-XE or NX-OS software updates and TAC access
- Meraki, which is cloud-licensed and stops functioning without a Cisco license
- Security appliances that need current threat signatures from Cisco
Most customers keep Cisco on one or two platforms and move the rest. The quote shows both columns so you can decide per model.
End of service life
Cisco models the OEM has dated.
After these dates Cisco stops selling support. We do not.
All Cisco EOSL dates- Cisco 5508 Wireless Controller2023-07-31Past EOSL · 39 mo ago
- Cisco 5520 Wireless Controller2027-01-314 months left
- Cisco 8540 Wireless Controller2027-01-314 months left
- Cisco ASA 55052022-08-31Past EOSL · 50 mo ago
- Cisco ASA 5506-X2026-08-31Past EOSL · 1 mo ago
- Cisco ASA 5508-X2026-08-31Past EOSL · 1 mo ago
Questions we get about Cisco
Can a third party maintain Cisco switches after SmartNet ends?
Yes, for hardware. Catalyst and Nexus switches past Cisco end of sale are a large share of what we support. We replace the hardware, hold spares near your site and answer the phone. Software updates and TAC are Cisco-only.
What do I lose when I leave SmartNet?
Software downloads, bug fixes and TAC. On a switch that has been stable for three years and is past Cisco end of software maintenance, you have already lost those. On a device you still patch, keep SmartNet.
Do you support Cisco UCS servers?
Yes. UCS C-series rack servers and B-series blades, including fabric interconnects. UCS Manager firmware follows the same rule as switches: Cisco controls the software, we maintain the hardware.
Other vendors: Dell maintenance · HPE maintenance · IBM maintenance · NetApp maintenance
See the Cisco number before the renewal lands.
Send the Cisco equipment list. A line-by-line comparison against the Smart Net Total Care quote comes back within one business hour. Use it to switch, or use it to negotiate.