Resources

Case studies, guides and the numbers.

How IT teams switched, what they saved, and the tools to work out your own case.

Case studies

Real environments. Real invoices.

Regional hospital system saves $340K a year

Healthcare

Six OEM contracts consolidated into one across multiple sites. HIPAA compliance maintained, costs cut 38 percent.

Investment bank extends hardware life 5 years

Financial services

Avoided a $2.1M refresh by extending post-EOSL support on Dell and NetApp with full PCI-DSS compliance.

SaaS company gets one SLA across three continents

Technology

Consistent 4-hour response across US, EU and APAC. One contract replaced five regional vendors.

Mixed-vendor environment under one agreement

Manufacturing

IBM mainframes, Dell servers and Cisco networking, all covered by a single support contract.

40-70%
Below the OEM maintenance contract
85%
Of installed assets supported
99.9%
Uptime maintained
98%
Client retention

Common questions

Asked before every switch.

Ask something else
Is third-party maintenance as good as OEM support?

Often better. Many of our L3 engineers used to work for the OEM. You get the same expertise with faster response and more flexibility.

What if you cannot fix something?

In the rare case we cannot resolve an issue, we do not charge you. We also keep OEM escalation paths for the truly unusual cases.

Will this void my warranty?

We support post-warranty equipment. If your gear is still under OEM warranty, keep it until it expires, then call us.

How fast can you get parts?

Critical parts in about 4 hours from our forward stocking locations. We pre-position parts based on your equipment inventory.

Want your own case study?

Send the equipment list. The savings number comes back within a business hour.