Managed services

Data center to desktop to depot. One partner.

Our NOC takes the 3am pages. Certified engineers across Dell, HPE, Cisco and IBM. Compliance paperwork handled. Scale without hiring.

Service tiers
99.9%
Uptime SLA, financially backed
15 min
P1 acknowledgement
4 hr
On-site for hardware failures
500+
Sites managed

Hosting, servers, cloud, DR

Data center and infrastructure

Managed hosting and colocation
Dedicated servers, storage and network in facilities with cooling for AI workloads.
Server and database management
Monitoring, patching and tuning for physical and virtual servers and SQL databases.
Infrastructure as a service
Virtualized compute, IP space and load balancers you build on.
Disaster recovery as a service
Automated backup and rapid restore with Veeam or Zerto.
Mainframe support
24/7 management for IBM Power (IBM i, AIX) and z-series.

Help desk, devices, security

End user and workplace

24/7 multi-channel help desk
Phone, chat and email for password resets, software issues and connectivity.
Mobile device management
Setup, policy and remote management for phones and tablets, BYOD included.
Communication and UCaaS
VoIP, video conferencing and Microsoft Teams direct routing.
Endpoint security (EDR/XDR)
Managed detection and response for workstations and laptops.
Microsoft 365 and Google Workspace
Migration, licensing and administration.

Procurement, tracking, disposal

Depot and lifecycle

Procurement and provisioning
Purchasing and configuration for computers and equipment at MSP pricing.
Asset management and tracking
Inventory accuracy and lifespan tracking for every asset.
Return, repair and refurbishing
Depot handling for faulty devices and refurbishment for reuse.
Onboarding and offboarding logistics
Pre-configured devices to new hires, secure retrieval from leavers.
Secure data destruction
Certified erasure before any hardware leaves your control.

Why outsource

Stop fighting fires.

Most in-house teams are staffed for steady state and paged for everything else.

In house

  • On-call rotations burn out the team
  • Skills gaps across vendors
  • Reactive fixes, not proactive care
  • Audit stress
  • Scaling means hiring

With us

  • Our NOC takes the 3am pages
  • Certified across Dell, HPE, Cisco, IBM
  • Monitoring catches issues early
  • Compliance documentation done
  • Scale without hiring

Service tiers

Pick the amount of us you want.

Pricing is by environment. Every tier gets a written SLA.

Essential

Visibility. You handle remediation.

  • 24/7 infrastructure monitoring
  • Alert notification and escalation
  • Monthly health reports
  • Ticket portal access

Professional

Most chosen

Full management with proactive care.

  • Everything in Essential
  • 24/7 remediation and support
  • Proactive maintenance
  • Dedicated account manager

Enterprise

Dedicated resources embedded with your team.

  • Everything in Professional
  • On-site dedicated engineers
  • Custom SLAs and runbooks
  • Executive business reviews
  • Strategic consulting
  • Priority escalation

Getting started

No pitch deck. A conversation.

  1. 01

    Discovery call

    Thirty minutes on what you run and what hurts.

  2. 02

    Assessment

    We review the environment and find the gaps.

  3. 03

    Proposal

    Clear scope, clear pricing, clear timeline.

  4. 04

    Onboarding

    Monitoring live in days, full coverage in weeks.

See if we fit.

Answers, not a sales cycle.