Parts are already in your region before you need them.
Forward stocking locations near every major data center market, local field engineers, and one support number that works in any time zone.
- 68
- Countries with field service
- 200+
- Stocking locations
- 4 hr
- Standard response SLA
- 24/7
- Global NOC
Coverage
Where we stock and dispatch.
- North America
- Full coverage
- New York, Chicago, Los Angeles, Dallas, Atlanta, Seattle, Toronto, Montreal
- Europe
- Full coverage
- London, Frankfurt, Amsterdam, Paris, Dublin, Stockholm, Madrid, Milan
- Asia Pacific
- Full coverage
- Singapore, Tokyo, Sydney, Hong Kong, Mumbai, Seoul, Melbourne
- Latin America
- Partner network
- São Paulo, Mexico City, Buenos Aires, Santiago, Bogotá
- Middle East and Africa
- Partner network
- Dubai, Johannesburg, Cape Town, Tel Aviv, Riyadh
How four hours happens
Local parts. Local people.
Not contractors flying in from another city. Technicians who live and work in your area, pulling from a spares depot down the road.
Forward stocking locations
Critical spares pre-positioned near major data center markets.
Local field engineers
Certified technicians based in your metro, not dispatched across the country.
Expedited logistics
If a part is not local, same-day courier or a dedicated driver gets it there.
One number, any time zone
We dispatch the closest available engineer, day or night.
- 01
Call logged
15 min
- 02
Engineer dispatched
30 min
- 03
Part pulled from FSL
45 min
- 04
Travel to site
2 hr avg
Total: on site in under 4 hours.
Tell us where the racks are.
We will confirm coverage and response time for each site before you sign anything.