Anyone running Dell, HPE, Cisco, IBM or NetApp hardware past the warranty.
Different teams, same problem: hardware that still works and an OEM that wants to charge new-hardware prices to keep supporting it. Pick your situation to see what we solve and how.
Segment 01
Enterprise IT
Mixed-vendor fleets with hundreds of assets past warranty
Dell, HPE, Cisco, IBM and NetApp gear across several sites, each on a different OEM renewal date, each renewal priced as if the hardware were new.
What they need to solve
- OEM renewals rising while the hardware ages
- Four or five support contracts with four or five end dates
- Refresh forced by the OEM roadmap, not the business
- Tier-one call trees before anyone competent picks up
What we do about it
- One contract and one SLA across every vendor
- Co-termed dates so the estate renews once
- 40 to 70 percent below the OEM contract
- L3+ engineers on the first call, 4-hour on-site
Segment 02
Mid-market and SME
A small team, a real data center, no spare hardware people
A few racks of servers and storage that run the business, an IT team of a handful, and no budget for the OEM contract or a full refresh.
What they need to solve
- No in-house hardware specialist
- OEM contract costs more than the hardware is worth
- Replacement quoted at new-hardware prices
- Downtime with nobody on call
What we do about it
- Month-to-month coverage, no auto-renew
- Parts shipped in days at 40 to 80 percent below list
- Priced quote within one business hour, no sales call
- 24/7/365 engineers without adding headcount
Segment 03
Colocation and managed service providers
Supporting customer hardware you did not choose
Tenant and client equipment from every vendor and every generation, and a margin that the OEM contract eats.
What they need to solve
- Every client on a different OEM and generation
- Margin lost to per-vendor support contracts
- Smart hands requests that need parts on hand
- End-of-life gear the OEM will no longer touch
What we do about it
- Multi-vendor coverage under one master agreement
- Spares stocked near your sites
- Smart hands and swaps from the same team that holds the parts
- Post-EOSL support for the gear clients will not replace
Segment 04
Healthcare, finance and public sector
Compliance obligations that outlast the OEM support window
Validated systems that cannot be refreshed on the OEM timeline, audit trails on every intervention, and provable data destruction when equipment leaves.
What they need to solve
- Validated platforms that must stay in service past EOSL
- Audit evidence for every part swap and repair
- Data on retired drives leaving the building
- Procurement rules that need a documented, independent quote
What we do about it
- 3 to 5+ years of coverage past the OEM date
- Ticket and parts history exportable for audit
- NIST 800-88 data sanitization with certificates
- Line-by-line quote against the OEM contract, no obligation
Segment 05
Resellers and VARs
A maintenance and parts partner behind your customer relationship
Customers asking you for post-warranty support and refurbished parts you do not stock, without building a services arm.
What they need to solve
- Customers leaving for a vendor that offers maintenance
- No parts inventory for older generations
- No field engineers of your own
- Margin ceilings on new-hardware resale
What we do about it
- Co-branded or white-label maintenance programs
- Parts and spares fulfilled from our stock
- Engineers dispatched under your SLA
- Buyback for the hardware you displace
Whatever you run, start with the number.
Send the equipment list. A priced comparison against the OEM renewal comes back within one business hour. Use it to switch, or use it to negotiate.