Capabilities

Parts, maintenance and EOSL support. Nothing you did not ask for.

We keep out-of-warranty Dell, HPE, Cisco, IBM and NetApp hardware running: maintenance at 40 to 70 percent below the OEM contract, parts at 40 to 80 percent below list, and support 3 to 5+ years past end of service life. One contract, one invoice.

Capability 01

Post-warranty maintenance

Third-party maintenance for servers, storage and network from Dell, HPE, Cisco, IBM and NetApp. 40 to 70 percent below the OEM contract, with in-house L3+ engineers on every ticket.

1-hour remote response, 4-hour on-site SLA
In-house L3+ engineers 24/7/365, no tier-one script
One contract across every vendor you run
Month-to-month terms available, no auto-renew

Capability 02

Refurbished and recertified parts

Drives, CPUs, memory, optics, controllers, switches and complete systems at 40 to 80 percent below OEM list. Tested, warrantied, shipped in days.

Live stock, searchable by part number or model
Over 30 percent of incoming hardware rejected at QA
Advance replacement and hot-swap spares
Bulk RFQ by spreadsheet, priced within one business day

Capability 03

Post-EOSL support

When the OEM stops selling support, we start. Spares held in stock and coverage for 3 to 5+ years past the end of service life date.

EOSL date library by vendor and model
Spares pre-positioned for post-EOSL platforms
Refresh on your schedule, not the OEM roadmap
Firmware and configuration support for mature platforms

Capability 04

Lifecycle services

Hands on site, moves, and disposition for the hardware we already maintain. No separate vendor, no second contract.

Smart hands: installs, swaps, cabling, rack and stack
Data center migration and relocation
IT asset disposition with NIST 800-88 data sanitization
Buyback and resale of retired equipment

Four things that hold true across every capability.

Independent

Not affiliated with any OEM, and not part of the Park Place roll-up that now owns Curvature and Service Express. The second opinion on your renewal comes from outside the consolidation.

Terms you can leave

Month-to-month available. No auto-renew. Use the quote to switch, or use it to negotiate with the OEM. Either is fine with us.

Engineers, not a call tree

In-house L3+ engineers answer the ticket. Many worked for the OEMs whose hardware they now support.

One contract, every vendor

Dell, HPE, Cisco, IBM, NetApp and the rest under one SLA and one invoice. No finger-pointing between providers when something fails.

See the number before the OEM renewal lands.

Send the equipment list. A priced, line-by-line comparison against the OEM contract comes back within one business hour.