IBM ProtecTIER TS7650G gateway (3958-DD5) end of service life: September 30, 2020.
IBM ProtecTIER TS7650G gateway (3958-DD5) reached end of service life on September 30, 2020. IBM no longer sells support contracts for it. Third-party maintenance covers it for 3 to 5+ years past that date.
- 2020-09-30
- IBM EOSL date
- Past EOSL · 73 mo ago
- Status today
- 3 to 5+ yrs
- Post-EOSL coverage with us
- 40 to 70%
- Below the IBM contract
Free. No credit card. No sales call unless you ask.
What changes at EOSL
The ProtecTIER TS7650G gateway (3958-DD5) keeps working. IBM just stops answering.
End of service life is the date IBM stops selling support contracts for the ProtecTIER TS7650G gateway (3958-DD5). It is a commercial decision, not a technical one. The storage still runs, its failure modes are well documented, and spares are available on the secondary market.
We keep ProtecTIER TS7650G gateway (3958-DD5) spares in stock and support the platform for 3 to 5+ years past September 30, 2020 with in-house L3+ engineers 24/7/365, a 4-hour on-site SLA, and month-to-month terms. Most customers use that window to refresh on their own schedule instead of IBM's.
MTM 3958-DD5; withdrawn from marketing 2016-05-10; EOS letter 73985
Source: IBM's own lifecycle record. View source Dates can change. Confirm for your serial numbers before you plan around it.
ProtecTIER TS7650G gateway (3958-DD5) hit EOSL? That is when we start.
Send the serial numbers. A priced comparison against the last OEM renewal comes back within one business hour.