IBM FlashSystem 840 (9840-AE1) end of service life: December 31, 2019.
IBM FlashSystem 840 (9840-AE1) reached end of service life on December 31, 2019. IBM no longer sells support contracts for it. Third-party maintenance covers it for 3 to 5+ years past that date.
- 2019-12-31
- IBM EOSL date
- Past EOSL · 82 mo ago
- Status today
- 3 to 5+ yrs
- Post-EOSL coverage with us
- 40 to 70%
- Below the IBM contract
Free. No credit card. No sales call unless you ask.
What changes at EOSL
The FlashSystem 840 (9840-AE1) keeps working. IBM just stops answering.
End of service life is the date IBM stops selling support contracts for the FlashSystem 840 (9840-AE1). It is a commercial decision, not a technical one. The storage still runs, its failure modes are well documented, and spares are available on the secondary market.
We keep FlashSystem 840 (9840-AE1) spares in stock and support the platform for 3 to 5+ years past December 31, 2019 with in-house L3+ engineers 24/7/365, a 4-hour on-site SLA, and month-to-month terms. Most customers use that window to refresh on their own schedule instead of IBM's.
MTM 9840-AE1; withdrawn from marketing 2015-05-19; EOS letter 73985
Source: IBM's own lifecycle record. View source Dates can change. Confirm for your serial numbers before you plan around it.
FlashSystem 840 (9840-AE1) hit EOSL? That is when we start.
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